Factors of Success in UN Mission Communication Strategies in Post-Conflict Settings
Hanja Ostendorf, geb. Eurich
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Hanja Ostendorf, geb. Eurich, Factors of Success in UN Mission Communication Strategies in Post-Conflict Settings (2010), Logos Verlag, Berlin, ISBN: 9783832595388
Beschreibung / Abstract
Communication in the broadest sense gains increasing importance in UN peace missions. However, a gap between demand and reality can be observed that points to a multitude of problematic issues. These are taken up by the thesis and it is finally argued: Successful communication strategies need to be aligned to the goals and tasks of the UN mission on all levels in order to be credible; they need to be conflict and context responsive, inclusive and participatory, consider cultural peculiarities and cross vertical as well as horizontal conflict lines.
In the tradition of conflict transformative approaches a framework for analysis and evaluation of communication strategies is built and applied to the UN peace missions in Timor-Leste and Nepal. Derived is a dynamic model for the design of communication strategies that covers all relevant fields of action and performances.
In the tradition of conflict transformative approaches a framework for analysis and evaluation of communication strategies is built and applied to the UN peace missions in Timor-Leste and Nepal. Derived is a dynamic model for the design of communication strategies that covers all relevant fields of action and performances.
Inhaltsverzeichnis
- BEGINN
- List of Abbreviations
- Illustration Index
- Table index
- Executive Summary
- Chapter 1: Introduction
- 1.1 Research topic
- 1.2 The UN Framework for communication
- 1.3 Theoretical framework and perspective
- 1.4 Academic literature on communication matters in peace processes - survey and discussion
- 1.5 Methodology, methods and the conduct of interviews
- 1.6 Chapter outline
- Chapter 2: Conflict - An Initial Approach
- 2.1 Off the State Centred Approach
- 2.2 The term conflict - lack of systemization
- 2.3 A wider view on conflicts
- 2.4 Defining core aspects of conflict
- 2.5 Conflict thresholds
- 2.6 Alternatives to thresholds
- 2.7 Armed conflict as the overall category
- 2.8 Armed conflict - A definition and its explanation
- 2.9 Illegitimate violence
- Chapter 3: Understanding social conflict and peace processes
- 3.1 Contemporary armed conflict
- 3.2 Armed Conflicts as complex social phenomena
- 3.3 A constructivist view on conflicts
- 3.4 Peacebuilding
- 3.5 Conflict transformation
- 3.6 Peace
- 3.7 The meaning of culture in protracted conflicts
- Chapter 4: Conflict Analysis
- 4.1 General considerations on common concepts
- 4.2 The need of a multi perspective approach
- 4.3 Examining uniqueness
- 4.4 The constellation and process analysis
- 4.5 Conflict dynamics and peacebuilding
- 4.6 Designing peacebuilding according to change
- 4.7 The big picture of conflict analysis
- Chapter 5: Evaluation of peacebuilding activities
- 5.1 The emerging need for an evaluation and assessment methodology
- 5.2 From overall assessment as part of transformation processes to specific evaluation
- 5.3 Internal and external evaluation
- 5.4 Linking evaluation to the transformation approach
- 5.5 Categories of internal and external evaluation
- 5.6 Deriving indicators for change - Dividers, connectors, and major events
- 5.7 How precise can evaluation be?
- Chapter 6: Conflict Analysis Timor Leste
- 6.1 Overall problem analysis - Building the contextual and cultural framework
- 6.2 Culture Analysis
- 6.3 System analysis
- 6.4 Analysis of perception
- 6.5 Analysis of interests
- 6.6 Power
- 6.7 Analysis of norms
- 6.8 Structure Analysis
- 6.9 Analysis of behaviour
- 6.10 Synopsis
- Chapter 7 - UN Peace missions in East Timor
- 7.1 The 1999 referendum and UNAMET
- 7.2 A critical examination of UNAMET communications
- 7.3 Security threats and UNAMET`s communications
- 7.4 The ballot and its violent aftermath: Communication matters during the transitional period
- 7.5 UNAMET: Underlying theories of change, decision making and the UN Charter
- 7.6 UNAMET`s theory of change, structural conflict management and the impact on communication
- 7.7 Communicating peace? Comparison against the conflict transformation approach
- Chapter 8: United Nations Transitional Administration for East Timor (UNTEAT): 25 October 1999 - 20 May 2002
- 8.1 Communication matters across missions: from UNAMET to UNTAET
- 8.2 UNTAET mission design
- 8.3 UNTEAT - Intervention without a communication strategy
- 8.4 UNTAET media: Reinventing television
- 8.5 Radio and newspaper
- 8.6 Face to face communication: Operating conflict and culturally sensitively
- 8.7 Staff and communication matters: Preparation, organization, evaluation
- 8.8 People`s perception of the UN and the management of expectations
- 8.9 Participation and relationship building
- 8.10 Concepts without meaning: UNTAET communicating and promoting democracy?
- 8.11 Putting the mission at risk - failing communications with internal and external actors
- Chapter 9: Assessment of UNTAET
- 9.1 A constructivist view on East Timorese resistance to UNTAET
- 9.2 Traditional versus modern approaches to power
- 9.3 Culture as a challenge for UN missions
- 9.4 Culture and communication - basic factors related to the UN mission in East Timor
- 9.5 Communication theory related to the UN in East Timor
- 9.6 The UN as an intervener: Communicating peace?
- 9.7 Intermediate summary: UNTAET communications
- 9.8 UNTAET`s successor missions: Completing the big picture
- Chapter 10: Evaluation of UNTAET and its successor missions
- 10.1 Communication strategy
- 10.2 Embedding the empirical results into peacebuilding theory
- 10.3 Internal evaluation of UNTAET
- 10.4 External evaluation of UNTAET
- 10.5 Dividers and connectors
- 10.6 Summarizing the outcomes: SWOT analysis
- Chapter 11: Conflict Analysis Nepal
- 11.1 Overall problem analysis: Nepal`s conflict history in overview
- 11.2 System analysis
- 11.3 Analysis of perception and behaviour
- 11.4 Analysis of interests
- 11.5 Analysis of power
- 11.6 Analysis of norms
- 11.7 Structure analysis
- 11.8 Synopsis
- 11.9 Matters of communication in the Nepalese conflict
- Chapter 12: The UNMIN - United Nations Mission in Nepal
- 12.1 Mission facts, tasks and developments
- 12.2 The UNMIN, media and communications
- Chapter 13: UNMIN Assessment
- 13.1 Outsider critiques on UNMIN`s peacebuilding communications from NGOs and leadership
- 13.2 Outsider critique on UNMIN communications by (inter ) national media
- 13.3 OHCHR and communication matters in the peace process
- 13.4 Evaluation of the UNMIN
- 13.5 UNMIN`s role in mitigating Nepal`s conflict potential: Communications
- 13.6 Conflict cycles and UNMIN`s responses
- Chapter 14: Consolidation of key findings and model development
- 14.1 Key findings of the case studies
- 14.2 A holistic approach to UN peacebuilding communication
- 14.3 Outer framework for communications: Larger UN context
- 14.4 Human rights and democracy: Affection of the four dimensions 384 14.5 The conflict context and inner framework
- 14.6 Summarization of factors of success for communication strategies in UN Missions
- 14.5 Research outlook: Linking civil society to peacebuilding communications