TY - BOOK A1 - Corsten, Hans A2 - Gössinger, Ralf A3 - Meyer, Anton TI - Service Management T2 - Research on Operations Management and Marketing SN - 9783864960307 KW - BWL UR - http://www.content-select.com/index.php?id=bib_view&ean=9783864960307 UR - https://content-select.com/de/portal/media/view/53a2da1e-1354-4541-a0b9-19fa2efc1343 PB - UVK Verlagsgesellschaft CY - 78462 Konstanz LA - ger ER -