@book {9783842691643, 
	title = "Case Management",
	author = "Inhester, Otto",
	isbn = "9783842691643",
	year = "2022",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783842691643",
	url = "https://content-select.com/de/portal/media/view/63eb6998-9ae8-488b-b028-430cac1b000f",
	publisher = "Schlütersche",
	language = "ger",
}