@article {10.3262/MIG2001046, 
	author = "Schmitz, Anett AND Schönhuth, Michael",
	title = "Zwischen Macht, Ohnmacht und Agency: Beschwerdemanagement für Geflüchtete",
	journal = "Migration und Soziale Arbeit",
	ISSN = "1432-6000",
	year = "2020",
	number = "1",
	pages = "46-56",
	doi = "10.3262/MIG2001046",
	url = "https://content-select.com/index.php?id=bib_view&doi=10.3262%2FMIG2001046",
	publisher = "Beltz Juventa",
	language = "",
}