@book {9783960888543, 
	title = "Think Human: Kundenzentriertes UX-Design",
	author = "Whalen, John",
	isbn = "9783960888543",
	year = "2019",
	keywords = "Lean, Marktforschung, Produktdesign, agil, Webdesign, Design Thinking, KI, kognitive Psychologie, Kognitionstheorie, Grafikdesign, Service Design, Softwaredesign, UX Research, App-Design, Six Minds of Experience, kontextuelle Interviews, Nutzererlebnis, Nutzererfahrung, Kontextinterviews",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783960888543",
	url = "https://content-select.com/de/portal/media/view/5e5d29fd-6ba0-4ce2-8f92-6adbb0dd2d03",
	publisher = "dpunkt.verlag",
	language = "ger",
}