@book {9783955710835, 
	title = "Erfolgsfaktor Menschlichkeit",
	author = "Lindemann, Gabriele AND Heim, Vera",
	isbn = "9783955710835",
	year = "2016",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783955710835",
	url = "https://content-select.com/de/portal/media/view/5a952bde-d734-4d2c-8a2a-3befb0dd2d03",
	publisher = "Junfermann Verlag",
	language = "ger",
}