@article {10.3262/SM1708040, 
	author = "May, Michael",
	title = "Gefühlsarbeit in der personenbezogenen sozialen Dienstleistungsproduktion",
	journal = "Sozialmagazin",
	ISSN = "0340-8469",
	year = "2017",
	number = "08",
	pages = "40-50",
	doi = "10.3262/SM1708040",
	url = "https://content-select.com/index.php?id=bib_view&doi=10.3262%2FSM1708040",
	publisher = "Beltz Juventa",
	language = "",
}