@book {9783842680715, 
	title = "Reden Sie mit mir - Ich bin Ihr Patient",
	author = "Danzer, Susanne AND Klamke, Bastian",
	isbn = "9783842680715",
	year = "2010",
	keywords = "Kommunikations-Ratgeber;Kommunikation;Pflege",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783842680715",
	url = "https://content-select.com/de/portal/media/view/5898448d-314c-433c-9b9c-47f1b0dd2d03",
	publisher = "Schlütersche",
	language = "ger",
}