@book {9783799265478, 
	title = "Prozessmanagement",
	author = "Stöger, Roman",
	isbn = "9783799265478",
	edition = "3",
	keywords = "Prozessmanagement, Prozessoptimierung, Prozessorganisation, Prozesscontrolling, Roman Stöger",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783799265478",
	url = "https://content-select.com/de/portal/media/view/5885fabe-e334-40a2-8860-712fb0dd2d03",
	publisher = "Schäffer-Poeschel",
	language = "ger",
}