@book {9783956233814, 
	title = "Kommunikation",
	author = "Brandl, Peter",
	isbn = "9783956233814",
	year = "2016",
	edition = "1",
	keywords = "Kommunikation, Hirnforschung, Verhandeln, Rhetorik, Verkaufen, Argumentieren, Harvard-Konzept, Konfliktmanagement, Neurobiologie, Fragetechnik, Einwandbehandlung, Kommunikationspsychologie, Feedback-Regeln, Win-win",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783956233814",
	url = "https://content-select.com/de/portal/media/view/577551dd-30e4-45c3-950c-4fafb0dd2d03",
	publisher = "GABAL",
	language = "ger",
}