@book {9783862008650, 
	title = "Emotionales Verkaufen",
	author = "Schäfer, Lars",
	isbn = "9783862008650",
	year = "2013",
	edition = "1",
	keywords = "Verkauf, Kundenorientierung, Vertrauen, Verkaufstechnik, Humor, Emotionales Verhalten, Verkäuferpersönlichkeit, Emotionales Verkaufen",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783862008650",
	url = "https://content-select.com/de/portal/media/view/562a015f-b1bc-4967-a779-191fb0dd2d03",
	publisher = "GABAL",
	language = "ger",
}