@book {9783862003433, 
	title = "TQS Total Quality Selling",
	author = "Dietze, Ulrich",
	isbn = "9783862003433",
	year = "2008",
	edition = "1",
	keywords = "Erfolg, Unternehmen, Verkauf, Kundenorientierung, Vertrieb, Wachstumsstrategie, Vertriebsorganisation",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783862003433",
	url = "https://content-select.com/de/portal/media/view/562a0156-7350-4e77-81a0-191fb0dd2d03",
	publisher = "GABAL",
	language = "ger",
}