@book {9783862002672, 
	title = "30 Minuten Überzeugen",
	author = "Etrillard, Stephane",
	isbn = "9783862002672",
	year = "2012",
	edition = "1",
	keywords = "Kommunikation, Gesprächsführung, Verhandeln, Empathie, emotionale Intelligenz, Überzeugungskraft, Verhandlung, Fragetechniken, überzeugen",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783862002672",
	url = "https://content-select.com/de/portal/media/view/562a00f7-6984-4339-b029-191fb0dd2d03",
	publisher = "GABAL",
	language = "ger",
}