@article {10.3262/TUP1403197, 
	author = "Theiler, Alexandra AND Lincke, Hans-Joachim",
	title = "Kundenkonflikte in Jobcentern.<br><br>Ergebnisse aus der betrieblichen Gefährdungsbeurteilung mit dem Copenhagen Psychosocial Questionnaire (COPSOQ)<br><br>",
	journal = "TUP - Theorie und Praxis der Sozialen Arbeit",
	ISSN = "0342-2275",
	year = "2014",
	number = "3",
	pages = "197-207",
	doi = "10.3262/TUP1403197",
	url = "https://content-select.com/index.php?id=bib_view&amp;doi=10.3262%2FTUP1403197",
	publisher = "Beltz Juventa",
	language = "",
}