@book {9783407292544, 
	title = "Besser kommunizieren im Beruf durch Gerechtes Sprechen",
	author = "Schinzilarz, Cornelia",
	isbn = "9783407292544",
	year = "2011",
	edition = "1",
	keywords = "Ressourcenorientierung, Zuhören, Feedbackkultur, Gerechtes Sprechen, Kommunkation, Sprechverbesserung, Pausen",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783407292544",
	url = "https://content-select.com/de/portal/media/view/52d51296-3954-4f28-88fb-7a212efc1343",
	publisher = "Beltz Verlagsgruppe",
	language = "ger",
}