@article {10.3262/FOE0804209, 
	author = "Erz, Michael",
	title = "Warum wir uns über Beschwerden freuen?!",
	journal = "Forum Erziehungshilfen",
	ISSN = "0947-8957",
	year = "2008",
	number = "4",
	pages = "209-213",
	doi = "10.3262/FOE0804209",
	url = "https://content-select.com/index.php?id=bib_view&doi=10.3262%2FFOE0804209",
	publisher = "Beltz Juventa",
	language = "",
}