@book {9783593414775, 
	title = "Words don't come easy",
	author = "Märtin, Doris",
	isbn = "9783593414775",
	keywords = "Kommunikation, Gesprächsführung, Ratgeber, Karriere, Rhetorik, Beruf, Communication, Career, guidebook, Rhetoric, Occupation, Negotiation, Reden, Smalltalk, Konversation",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783593414775",
	url = "https://content-select.com/de/portal/media/view/519cc27f-a950-4797-971e-253f5dbbeaba",
	publisher = "Campus Frankfurt / New York",
	language = "ger",
}