@book {9783170359215, 
	title = "Kommunizieren in der Pflege",
	author = "Mantz, Sandra",
	isbn = "9783170359215",
	year = "2019",
	edition = "2",
	keywords = "Kommunikation, Sprache, Empathie, Wortschatz, Sprachkompetenz, Gesprächskompetenz, Sprachbegleiter",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783170359215",
	url = "https://content-select.com/de/portal/media/view/5e4cfafd-1e54-4a59-a2ab-0b66b0dd2d03",
	publisher = "W. Kohlhammer Verlag",
	language = "ger",
}