@book {9783862003266, 
	title = "Clever kommunizieren",
	author = "Recknagel, Marion AND Rohmann-van Wüllen, Heike",
	isbn = "9783862003266",
	year = "2012",
	edition = "1",
	keywords = "Kommunikation, Sprache, Ratgeber, Rhetorik, Gespräch",
	url = "http://www.content-select.com/index.php?id=bib_view&ean=9783862003266",
	url = "https://content-select.com/de/portal/media/view/562a014e-0144-4438-958a-191fb0dd2d03",
	publisher = "GABAL",
	language = "ger",
}